Privacy Statement
AmeriChef USA and Kitchen-Quip, Inc. are the sole owners of the information gathered on its website. We will not share or sell any of your information with any outside party without your explicit consent unless we are required by law or in the good-faith belief that such action is necessary in order to conform to the edicts of the law, cooperate with law enforcement agencies, or comply with a legal process served on our company.
Neither AmeriChef USA nor Kitchen-Quip, Inc. maintains any credit card information on any customer. We may use the contact information that you provide to contact you in regards to your order or return. Unless you opt in, we will not contact you for solicitation purposes, which may include email promotions and notifications of sales.
Merchandise Return Policy
Returns will be accepted with a Return Merchandise Authorization (RMA) for 30 days after invoice date, and must be received within 45 days of invoice date. A 3% restocking fee will apply after 45 days. Returns received later than 57 days after invoice date may or may not be refunded or may not be refunded in full. Merchandise must be returned in clean condition with all original components & literature included. Unreturned, misused, rusted, dirty, ruined, or neglected merchandise may not be refunded or may be partially refunded at our discretion.
Ship returns to Kitchen-Quip, Inc., RMA [Your RMA Number], 405 E. Marion Street, Waterloo, IN 46793. Include with the returned merchandise your reason for return or exchange and your Return Merchandise Authorization (RMA) number. To request an RMA number, contact us.